AT&T Customers Hit with Another Internet Price Hike
AT&T internet users are facing another round of
bill increases, with the telecom giant quietly raising prices for many of its home internet plans. This marks the latest in a series of hikes that have frustrated customers already grappling with rising costs across the board. According to recent reports, the new price adjustments are rolling out nationwide, impacting both new and existing subscribers.
The company has not publicly detailed the exact amount of the increase for every plan, but users are reporting higher monthly charges on their latest bills. This move comes despite AT&T’s ongoing promotional campaigns touting “no equipment fees, contracts, or price increases”—a claim that now rings hollow for many loyal customers.
Service Disruptions Add to Customer Frustration
The price hike isn’t the only headache for AT&T internet users this month. On October 9, 2025, a significant
service disruption affected thousands of customers, with outages reported across multiple states. The incident, which involved both AT&T and Microsoft services, left many without reliable internet access for several hours.
Network analysts have traced the disruption to a technical issue between Microsoft’s cloud infrastructure and AT&T’s backbone, highlighting the growing complexity—and fragility—of modern internet services. While service was eventually restored, the outage underscored the importance of reliable connectivity in an era when remote work and streaming are daily essentials.
AT&T’s Latest Internet Offerings: Fiber and 5G
Despite these setbacks, AT&T continues to expand its
fiber and 5G internet offerings. The company’s flagship AT&T Fiber service now boasts speeds up to 4,700 Mbps in select markets, making it one of the fastest residential internet options in the U.S.. For areas where fiber isn’t available, AT&T is pushing its 5G-based “Internet Air” service, which delivers speeds up to 300 Mbps using the company’s nationwide cellular network.
Key features of AT&T’s current internet lineup include:
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Fiber internet with symmetrical upload and download speeds up to 4,700 Mbps
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5G Internet Air for urban and suburban customers lacking fiber infrastructure
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No equipment fees and router included with fiber plans
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Unlimited data available on higher-tier plans or for an additional monthly fee
However, some customers have noted that bundling AT&T internet with TV services like DIRECTV no longer provides significant savings, and the company does not offer its own TV service.
New Perks: Free Smartphones for Bundled Customers
In an effort to sweeten the deal, AT&T recently launched a new promotion:
bundled customers can receive a free smartphone every year for three years. This offer is aimed at attracting new subscribers and rewarding those who combine wireless and internet services under one account.
While this perk may appeal to tech-savvy households, it remains to be seen whether it will offset the sting of higher monthly bills and recent service hiccups.
What This Means for AT&T Internet Users
For current and prospective AT&T internet customers, the landscape is a mixed bag:
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Faster speeds and broader 5G coverage are making high-speed internet more accessible.
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Rising prices and occasional outages are eroding some of the goodwill built by AT&T’s promotional offers.
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Bundled perks like free smartphones may help retain customers, but only if service reliability keeps pace with expectations.
As competition heats up in the broadband market, AT&T’s next moves will be closely watched by both consumers and industry analysts.
Sources
1. AT&T is once again hiking up your internet bill
2. AT&T Official Site | Our Best Wireless & Internet Service
3. AT&T Rewards New Bundled Customers: Enjoy a Free Smartphone Every Year for Three Years, Guaranteed.
4. Home Internet Services & AT&T Wi-Fi Gateway
5. Microsoft-AT&T Service Disruption: October 9, 2025 - ThousandEyes
6. Get the Fastest Fiber Internet Service | AT&T Fiber
7. AT&T Newsroom: AT&T News, Wireless and Network Information
8. How Fiber Internet Improves Streaming | AT&T
9. How We Uncovered Disparities in Internet Deals - The Markup
10. AT&T Services in Your Area | Compare Internet and Phone Packages
